The International Water Resources Association (IWRA) is committed to protecting and respecting your privacy.

This Policy (together with our websites terms of use and any other documents referred to on it) explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to office@iwra.org or by writing to:

IWRA Executive Office
21, rue de Madrid 75008
Paris, France

Alternatively, you can telephone +33-6-44-20-57-53.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

Who are we?

We are the International Water Resources Association, a membership-based association set up in 1971 in Wisconsin, USA. IWRA is a non-profit, non-governmental, educational organisation. It provides a global, knowledge-based forum for bridging disciplines and geographies by connecting professionals, students, individuals, corporations and institutions who are concerned with the sustainable use of the world’s water resources. The goal of IWRA is to improve and expand the understanding of water issues through education, research and information exchange among countries and across disciplines. IWRA works with other national and international organisation to continually improve water resource decision-making by improving our collective understanding of the physical, ecological, chemical, institutional, social, and economic aspects of water.

Our registered address is;

IWRAc/o Stafford Rosenbaum LLP
222 West Washington Avenue, Suite 900
Madison
Wisconsin 53701-1784
United States of America

For all data matters contact our Data Protection Officer Ignacio Deregibus.

How do we collect information from you?

We obtain anonymous information (IP addresses) about you when you use our website, for example, to access our publications, information about our events or projects. We also receive and process personal information regarding membership applicationsand access via user name and password to the membership space on our website.

What type of information is collected from you?

The personal information wecollect might include your name, address, email address, phone number, IP address, and information regarding what pages are accessed and when. If you pay for membership, your card and other payment information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.Where we have a discounted membership arrangement in place with national water associations for their members to become IWRA members, those associations will pass onto the IWRA basic contact details such as your name, address, email address, phone number, to facilitate our processing of your membership to IWRA.

Visitors to our Website

When someone visits www.iwra.org we use a third-partyservice, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to thevarious parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be explicit about this. We will make it clear when we collect personal information and will explain what we intend to do with it.For more information on Google Analytics, please see: policies.google.com/privacy

Newsletter Sign Up

As part of the registration process for our e-newsletter, we collect a small amount of personal information. We use that information to:
• Inform you about developments and services you have asked us to tell you about;
• To contact you if we need to obtain or provide additional information;
• To check our records are right and to check every now and then that you’re happy and satisfied.

We do not share, rent or trade email lists with other organisations or businesses. We use a third-party newsletter distribution provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy noticeat: mailchimp.com/legal/privacy/.

• IWRA members may also choose to provide the IWRA with basic personal contact details so that they can be contacted by other members of the IWRA to facilitate networking.

Who has access to your information?

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and used by us.

The IWRA requires access to personal information such as name, address, phone and email details in order to process your membership of the IWRA. This will typically be collected by the IWRA Executive Office if you join us directly, or may be passed to us from your local association.It is important to note:
• We will never sell or rent your information to third parties.
• We will nevershare your information with third parties for their marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process website payments, or to mail your copy of the IWRA Update each month, or send you notification of the release of the latest issue of Water International, or to send to your address a hard copy of the journal if you have paid for this). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we are putting in place contracts that require them to keep your information secure and notto use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the IWRA and its publisher for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a merger of some or all of our association to any third party or as part of any business restructuring or reorganisation, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property orsafety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about the vital work we do, then you can select your choices bytickingthe relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: office@iwra.org. Alternatively, you can telephone us on +33-6-44-20-57-53.

All the content of our website is in SSL (https) to assure a secured connection. This means it is encrypted. The PayPal button that directs members to this service uses a special PayPal encryption that increases transaction security.

No sensitive information (e.g. credit card numbers) is exchanged between PayPal and IWRA. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you havechosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We recommend that you keep your antivirus (pc or smartphone) software updated at all times. We ask you not to shareyour password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when itis available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud.

Use of “cookies”

Like many other websites, the IWRA website uses“cookies”. These are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, weuse cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.